Anthem is bringing health care together in an entirely new way—using real-time connections to care for the whole person through a personal, simple experience.
Our investment in health care analytics and artificial intelligence, our sheer volume of patient data and our vision around new provider arrangements gives us a 360 degree view of the member. See how.
Whole person health
Our innovative use of data and technology allows us to serve every member as a population of one.
Treating the whole person
The more complete our view, the more we can proactively identify and address health issues, reducing costs and improving outcomes.
- Integrated data across medical, pharmacy, dental, vision, behavioral and financial wellness
- Real-time digital provider portal so doctors can see a total picture of each member’s health
- Proactive outreach and prevention
- Gaps in care closed earlier
- Long-term reduction of health risks and costs
- Easier benefits management
- Greater member value
Plans work together seamlessly so providers deliver the right care, in the right setting, at the right time.
Patient-selected, patient-guided care
Plans work together seamlessly so providers deliver the right care, in the right setting, at the right time-without worrying about what’s covered by medical,
Driving down the total
cost of care
Delivering on affordability
Looking at members holistically
Developing local solutions and partnerships
Shifting from fee-for-service to value-based care
A highly customized experience for each member, enabling better care coordination, encouraging preventive care and motivating
Maximizing the digital experience now to successfully meet
We’ve built an intuitive, connected environment focused on members to help them make the right choices for their unique needs and have a better and simpler overall experience.
Comprehensive sets of products and programs
Designed to better support your employees across the five dimensions of wellbeing while driving better outcomes and lower costs.
With LiveHealth Online, your employees can visit with a doctor 24/7 through live video on their mobile device or computer.
average savings per visit
*Results based on internal LiveHealth Online study during 2014 and Q1 of 2015. This assume patients follow the treatment plan and those who don’t would not eventually need additional care, that patients would use the care they say they would, and that care would follow patterns described previously.
Our wide range of network choices is the reason why more of our claims are paid at in-network rates vs.
unique in-network providers1
average savings on in-network claims1
people seeing their doctor holds a BlueCard1
lower overall total cost of care1
1 Blue Cross Blue Shield Association website: Personalized Healthcare, Nationwide (accessed February 2019): bcbs.com a national network of preferred provider organization (PPO) providers through the Blue Cross Blue Shield Association’s BlueCard® program, an association of independent, locally operated Blue Cross and Blue Shield plans.
Meet the Sydney Health app: A partner in health in the palm of your hand
- Integrates all benefits, like pharmacy and specialty, for whole person care
- Generates gaps-in-care notifications
- Finds providers based on cost and quality
- Provides personalized heath tips
Wellbeing Solutions is a comprehensive program designed to help anyone at any state of health wherever they are on the continuum of care.
Every one of your employees may be at a different point in their health care journey. With more than 25-curated products, our Foundational Program includes options to support your employees at any point of that journey.
Living healthy, encouraging prevention & driving engagement
Encouraging preventative care
1 Anthem actuarial analysis, 2019. Excludes programs embedded in base fee. Actual return on investment should be higher factoring in impact on productivity, absenteeism and sentinel effects (improvements in performance when participants know they’re being evaluated).
Value-based care provides clnical coodination payments and provider performance bonuses. This leads to:
savings on avoidable ER visits
fewer specialists visits
of our medical spend is tied to
1. Utilization and savings results are a 3 year average (2016-2018) for existing providers across all lines of business. CA Excluded.
2. Over a 5 year period (2014-2018) EPHC resulted in $3.0 billion in lower overall cost of care for members attributed to EPHC providers. 2019 EPHC Commercial Evaluation. CA Excluded.